Question 1

Will my passport photo be accepted by authorities?

Accepted Answer

ID Wizard creates biometric photos aligned with ICAO standard 19794-5 for supported use cases such as passports, national ID cards, driver's licences, and visa applications. Some countries have document-specific restrictions; for example, Germany requires certified PointID studio photos for German passports and Personalausweis applications. If your photo is rejected for a supported use case, you get a full refund.

Question 2

What are the standard passport photo requirements?

Accepted Answer

Most countries follow ICAO standards: 35 × 45 mm, head height 70–80% of the image (approx. 31–36 mm), plain white or light grey background. Neutral expression, eyes fully open, no glasses (since ICAO 2017), no headwear (except religious/medical reasons). ID Wizard applies all these rules automatically.

Question 3

Which countries are supported?

Accepted Answer

ID Wizard supports 50+ country formats including Switzerland, Austria, France, UK, USA, Canada, Australia, and many more. Germany is supported for allowed document-photo use cases such as driver's licence and visa photos, not for German passport or Personalausweis applications under the May 2025 PointID rule.

Question 4

Do I need to pay before seeing the result?

Accepted Answer

No. You can upload your photo and preview the result completely free. Payment is only required when you want to download the final high-resolution version.

Question 5

What file format will I receive?

Accepted Answer

You receive a JPEG file at 300 DPI — the standard resolution for printing. Dimensions match your selected country format (e.g. 35 × 45 mm for most European countries). The file is print-ready immediately.

Question 6

Can I use a selfie?

Accepted Answer

Yes, selfies work well — ideally in good natural light, taken straight-on, with a plain background. The AI corrects lighting, removes the background, and crops to the exact biometric dimensions. Minimum resolution: 600 × 800 pixels.

Question 7

Is my photo stored on your servers?

Accepted Answer

No. Your photo is only used temporarily for processing and then deleted immediately. It is sent to Remove.bg only for background removal and deleted there right after. Fully GDPR compliant.

Question 8

What if my photo is rejected by the authorities?

Accepted Answer

You get a full refund. Simply email hallo@id-wizard.com with the reason for rejection and we'll take care of it immediately.

Feature	Photo Studio	ID Wizard
Price	€ 10–20	from €4.99
Wait time	Appointment	Instant, 24/7
Availability	Opening hours	Anytime, anywhere
ICAO compliant	✓	✓
Digital file	Often extra	Included
Money-back	✗	✓

Passport Photo Online in 60 Seconds

Passport Photo Requirements 2026

How it works

Upload photo

AI processes

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Pricing

ID Wizard vs. Photo Studio

Frequently Asked Questions

Your Passport Photo — Ready in 60 Seconds